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29 Days Johannesburg to Nairobi - North [NAJN]
Chobe National Park - Botswana
Victoria Falls and surrounds - Zimbabwe
South Luangwa National Park
Mikumi National Park
Dar es Salaam
Serengeti National Park
Ngorongoro Crater Conservation Area
Highlights: Okavango Delta - Victoria Falls - Lake Malawi - Serengeti National Park - Masai Tribe
Countries Visited: South Africa - Botswana - Zambia - Malawi - Tanzania
*Note: All information is subject to change without prior notice. Travel times and campsites can change depending on road or weather conditions, etc. These are used as a guideline only. On our longer tours it is possible that your crew, truck and fellow travelers will change due to our unique tour linking system. On this tour, camping and accommodated clients will be travelling together with a maximum number of participants of 18. The group will be separated in the Delta and for this reason, if you have booked a German Translated departure, the translator will accompany the Accommodated clients into the Delta.
Day 1 Botswana – Palapye We depart Johannesburg heading north to Botswana to cross the border and spend our first night in Palapye, located on the banks of the Lotsane River. Meals: Lunch, Dinner Accommodation: Two per Room: Camp Itumela www.campitumela.com Facilities: En-Suite, hot showers, bar, drinkable, water, internet, pool, shop Route: Johannesburg to Palapye ±565 km Travel time: ±8-9 hrs and a border crossing Border posts: South Africa: Groblersbrug, Tel: +27 14 767 1164, Open: 08h00-18h00. Botswana: Martinsdrift, Tel: +267 4940 254, Open: 08h00-18h00.
Day 2 Khama Rhino Sanctuary - Maun The Khama Rhino Sanctuary is a community based wildlife project, established in 1992 to assist in saving the vanishing rhino. This morning we go on a guided game drive through the Sanctuary before departing for Maun. Upon arrival in Maun, we will prepare for the Okavango Delta. Optional activity: Crocodile farm visit Meals: Breakfast, Lunch, Dinner Accommodation: Two per Room: Sitatunga www.deltarain.com Facilities: En-Suite, hot showers, bar, laundry, swimming poo Route: Palapye to Maun ±615 km Travel time: ±7-8 hrs Activity Package: Game Drive in Khama Rhino Sanctuary
Day 3/4 Okavango Delta During our time in the Delta we enjoy the best nature has to offer. We go on nature walks and if possible will explore the Delta by mokoro. The Delta is the world’s largest inland delta. In the morning we board our planes and head into the Delta. After a wonderful scenic flight we arrive at our base for the next two days.
Please note: If you have not purchased the Activity Package you will stay at the accommodation in Maun for the following 2 days.
Meals: Breakfast, Lunch, Dinner Accommodation: Two per Meru Tent: Moremi Crossings www.gunns-camp.com/moremi_crossing.php OR Oddballs www.oddballscamp.com Facilities: En-Suite, hot showers, bar, laundry, shop Activity Package: Flight from Maun to Moremi Crossing (approx 30 minutes), afternoon nature walk & mokoro ride Luggage Restriction: 10kg luggage per person. No bottled water allowed on flight, can be purchased at Moremi
Day 5 Nata We leave the Delta behind us and travel east towards the town of Nata. The shady tree canopy surrounding the lodge is a hive of activity, with a bird feeding area and active water feature providing the bird watcher with the opportunity of viewing a variety of species from the comfort of the pool deck. The Helmeted Guineafowl, Crested Francolin, Yellow Hornbill, Pied and Arrowmarked Babblers, Glossy Starling, Meyers Parrot and Paradise Whydah are just some of the species you may encounter during your stay at the lodge. Meals: Breakfast, Lunch, Dinner Accommodation: Two per Room: Nata Lodge: www.natalodge.com OR Pelican Lodge: http://www.pelicanlodgebotswana.com/ Facilities: En-Suite, hot showers, bar, swimming pool Route: Maun to Nata ±230 km Travel time: ±3-4 hrs
Day 6 Kasane - Chobe National Park Today we head north to Kasane, on the banks of the Chobe River. The afternoon is spent game viewing on a river cruise, into the renowned Chobe NP. This is an excellent opportunity to view some of Africa’s spectacular wildlife. Meals: Breakfast, Lunch, Dinner Accommodation: Two per Room: Thebe River Safaris www.theberiversafaris.com Facilities: En-Suite, hot showers, bar, pool Route: Nata to Kasane ±450 km Travel time: ±6-7 hrs Activity Package: Sunset Boat Cruise in the Chobe National Park
Day 7/8 Zimbabwe - Victoria Falls On arrival in Victoria Falls we have time to plan the next day’s adventure activities before we visit the spectacular Victoria Falls and experience the thundering of the mighty Zambezi as it drops over 100m in to the gorge below. Optional Activities: Chobe National Park Early Morning Game Drive, Zambezi Sunset Cruise, Dinner out Meals: Breakfast x 2, Lunch (Day 7 only) Accommodation: Two per Room: Elephant Hills Resort www.africansunhotels.com Facilities: En-Suite, hot showers, bar, laundry, swimming pool, restaurant Route: Kasane to Vic Falls ±100 km Travel time: ±2 hrs and a border crossing Activity package: Victoria Falls NP Entrance Border posts: Botswana: Kazangula Road, Tel: +267 62 50320, Open: 06h00-20h00 Zimbabwe: Kazangula Road, Open: 06h00-20h00
Day 9 Lusaka Leaving behind the natural wonder of Victoria Falls we begin our expedition. After Livingstone we journey towards the bustling Zambian capital of Lusaka. You will notice the vegetation becoming sub-tropical and the roads a little rougher. Meals: Lunch, Dinner Accommodation: Two per room: Eureka Camp: www.eurekacamp.com Facilities: En-Suite, hot showers,bar, swimming pool Route: Victoria Falls to Lusaka ±510 km Travel time: ±7-8 hrs and a border crossing Border posts: Zimbabwe: Victoria Falls Bridge (no telephone number) Open: 06h00-20h00 Zambia: Victoria Falls Bridge (no telephone number) Open: 06h00-20h00
Day 10 Chipata Today is a long drive through lush country, crossing rivers en-route to Chipata, the gateway to the South Luangwa NP. Zambia is truly African and an adjustment from the more Western ways of Southern Africa. Meals: Breakfast, Lunch, Dinner Accommodation: Two per Room: Mama Rulas www.mamarulas.com Facilities: En-Suite, hot showers, bar, interner, swimming pool. Route: Lusaka to Chipata ±580 km Travel time: ±10-14 hrs (bad roads conditions)
Day 11 South Luangwa National Park Early in the morning we drive from Chipata to the border of the South Luangwa National Park where we spend the next two nights right on the banks of the Luangwa River. You can often see hippos and other animals from the camp bar. This afternoon we enjoy a sunset game drive in the South Luangwa NP. Meals: Breakfast, Lunch, Dinner Accommodation: Two per Tent: Wildlife Camp www.wildlifecamp-zambia.com Facilities: hot showers, bar, laundry, drinkable water, swimming pool Route: Chipata to South Luangwa National Park ±155 km Travel time: ±3-4 hrs (bad road conditions) Activity package: Sunset Game Drive in South Luangwa NP Day 12 South Luangwa National Park In the morning you have the opportunity to take another game drive. The park is known for its high concentration of leopards and hippos. After lunch we visit the community run tribal textile project and a local village. OptionalActivities: Morning Game Drive and Game Walk. Meals: Breakfast, Lunch, Dinner Accommodation: Two per Tent: Wildlife Camp: www.wildlifecamp-zambia.com Facilities: Water not drinkable, en-suite, hot showers, swimming pool, bar Activity package: Village and textile visit
Day 13 Lilongwe Today we depart the South Luangwa National Park and head towards the bustling city of Lilongwe. En route, we will stop at a local market to experience the culture and way of live of the Malawian people. Meals: Breakfast, Lunch, Dinner Accommodation: Two per room: Barefoot Lodge: www.barefoot-safaris.com/index_files/BarefootLodge.htm Facilities: En-Suite, hot showers, bar, internet Route: South Luangwa National Park to Lilongwe ±305km Travel time: ±8-10hrs Included Highlights: Visit a local market Border posts: Zambia: Chipata / Nwami, Tel: + 265 622 1652, Open: 06h00-18h00. Malawi: Mchinji, Tel: +265 124 2217, Open: 06h00-18h00. Day 14/15 Kande Beach This morning we have the opportunity to participate in a 2 hour city tour, before we take a scenic drive to Kande beach. We will spend the next 2 days enjoying the many optional activities available, such as horse riding and different water sports. We will go on a guided village walk in order to meet the local people and learn more about Malawian life. Optional Activities: Lilongwe city tour, Scuba diving, snorkeling etc. Meals: Breakfast, Lunch, Dinner Accommodation: Two per room: Kande Beach: www.kandebeach.com Facilities: Shared ablutions, hot showers, bar Route: Lilongwe to Kande Beach ± 465 km Travel time: ± 6-7 hours Activity package: Guided village walk
Day 16 Lake Malawi - Chitimba We travel further north and spend our last day in Malawi at Chitimba beach. Set on a golden sandy beach amongst banana palms and papaya trees, our accommodation for the night is surrounded by the famous Livingstonia and Nyika mountains. Meals: Breakfast, Lunch, Dinner Accommodation: Two per room: Chitimba: www.chitimba.com Facilities: Shared ablutions, hot showers, landry, internet, shop Route: Kande Beach to Chitimba Beach ±170 km Travel time: ±4-5 hrs Day 17 Tanzania –Iringa Today we leave Malawi and enter Tanzania. We ascend out of the Great Rift Valley through some spectacular mountain passes, passing vast tea plantations in the highlands before arriving at our camp outside Iringa. This evening our dinner is a traditional Kihehe dinner in a Kihehe hut (local tribe) or dinner in the famous Mud Ruins restaurant. Meals: Breakfast, Lunch, Dinner Accommodation: Two per stable: Kisolanza Farm: www.kisolanza.com Facilities: Shared ablutions, hot showers, bar Route: Chitimba to Iringa. ±560 km Travel time: ±12-13 hrs plus border crossing Included Highlights: Dinner in a local Maasai hut Border posts: Malawi: Songwe (no telephone), Open: 06h00-18h00. Tanzania: Chi’zumulu, Tel: +265 15 357 207, Open: 06h00-18h00
Day 18 Mikumi We leave Iringa today and head north to the Mikumi National Park. Mikumi is home to lion, zebra, wildebeest, impala, buffalo and elephant. Here we have the opportunity to enjoy an optional afternoon game drive through the park. Optional Activities: Afternoon game drive in Mikumi NP Meals: Breakfast, Lunch, Dinner Accommodation: Two per room: Genesis Motel: no website available Facilities: En-Suite, bar, hot showers Route: Kisolanza to Mikumi ± 220 km Travel time: ± 5-6 hours Day 19 Dar es Salaam Our journey today brings us out of the cool highland region to the humid Indian ocean coastal city of Dar es Salaam. Meaning ‘house of peace’ in Arabic, Dar es Salaam is the economic and trade capital of Tanzania, but inland Dodoma remains the official capital city. Meals: Breakfast, Lunch, Dinner Accommodation: Two per Room: Kipepeo Camp www.kipepeocamp.com Facilities: En-Suite, hot showers, bar Route: Mikumi to Dar es Salaam ±270 km Travel time: ± 4-5 hrs
Day 20/21/22 Zanzibar A local ferry will take us from Dar es Salaam (where we leave the truck) to Zanzibar. We take a transfer to the northern part of the island where we will spend our time relaxing on the beach. On the 3rd day, we head south to Stone Town, the capital of Zanzibar, where we will spend the night. Here we have time exploring the historical and unique architecture. There are also spice and seafood markets to be explored. Optional Activities: Lunch & Dinner, Motorbike hire, Spice tour, Walking city tour, Swimming with Dolphins, Scuba Diving, Snorkelling etc
Please note: If you have not purchased the Activity Package you will stay at the accommodation in Dar es Salaam for the following 3 nights. Day 20/21 Meals: Breakfast Accommodation: Two per room: Amaan Bungalows: http://ocean.co.tz/ogh/amaan-bungalows/ab-about-us/ Facilities: En-Suite, hot showers, laundry, swimming pool, shop, internet Route: Dar es Salaam to Zanzibar by Ferry Travel time: ±2-3 hrs Day 22 Meals: Breakfast Accommodation: Two per room: – Ocean View Hotel: www.ocean.co.tz/ogh/zov/zov-accommodation Facilities: En-Suite, hot showers, bar, laundry, internet, pool, shop Route: Nungwi Beach to Stone town ± 60-70 km Travel time: ±2 hrs Activity Package: Zanzibar Excursion
Zanzibar You do not need to take your whole backpack; you can leave this locked in the truck in Dar es Salaam as one of the guides normally remain behind. A day pack is enough. Once on the island you will be met by a local tour operator who will make your other arrangements for spice tours, snorkelling and other optional activities. Appropriate Clothing Islam is Zanzibar’s dominant religion and appropriate clothing should be worn in Stone Town. Beachwear should only be worn on the beach and women are advised to wear a t-shirt and knee-length shorts or a skirt in the town. It is not appropriate to show the arms above the elbow or legs above the knee. Shoulders should remain covered and revealing necklines are not acceptable. Men’s clothing is less restrictive and a t-shirt and pair of shorts are fine. On the beach or in the resort there are no dress restrictions other than the normal ones in pool/public areas. Religious Holidays If you are visiting Zanzibar in the month of fasting (Ramadan) please speak to your local guide about the customs during this time. Normally eating during the sunlight hours is not allowed and some locals will make sure that you are aware of this (sometimes very loudly if you are seen). Most shops and restaurants are closed during this period, but it is acceptable (as a foreigner) to eat at the hotel or resort. The guide will tell you what is appropriate and when.
Day 23 Lushoto Today we leave Zanzibar and catch a ferry back to Dar es Salaam and return to our truck. We continue on to Lushoto, the major town and district centre, albeit small, in the Usambara Mountains, halfway between the coast and the parks. The popular pot plant Saintpaulia has its only wild occurrences in Tanzania, and particularly in the Usambara Mountains. Meals: Breakfast, Dinner Accommodation: Two per room: The Lawns Hotel: www.lawnshotel.com Facilities: En-Suite, hot showers, bar, internet, shop Route: Zanzibar to Lushoto ± 365 km Travel Time: 2 hour ferry Zanzibar to Dar es Salaam. Dar es Salaam to Lushoto by truck: ± 6-7 hours Day 24 Karatu The city of Arusha is surrounded by some of Africa’s most famous landscapes and national parks. Situated below Mount Meru on the eastern edge of the eastern branch of the Great Rift Valley, the city is close to Serengeti, Ngorongoro Crater, Lake Manyara, Olduvai Gorge, Tarangire National Park, and Mount Kilimanjaro and The Arusha National Park. Meals: Breakfast, Lunch, Dinner Accommodation: Two per room: Ndoro Lodge: www.ndorolodge.com Facilities: En-Suite, hot showers, bar, shop Route: Lushoto to Karatu ±515 km Travel Time: ± 7-8 hours Day 25/26/27 Serengeti and Ngorongoro Excursion These 4 days are set aside for the 3-night camping excursion into the Serengeti National Park and Ngorongoro Crater. This area has one of the most densely inhabited large animal populations in Africa. The Serengeti excursion is in open topped 4x4 safari vehicles in order to tackle the challenging side roads in the parks. For those not going to the parks, take this chance to absorb some of the fascinating local culture. Optional Activities for those not doing the Serengeti Excursion: Various Serengeti & Ngorongoro Excursion packages, Lake Manyara game drives, day hiking & village tours and many more various day trips. Meals: Breakfast, Lunch, Dinner Accommodation: Day 25: Camp: Seronera Campsite http://www.tanzaniaparks.com/serengeti.html Day 26: Camp: Seronera Campsite http://www.tanzaniaparks.com/serengeti.html Day 27: Camp: Simba Campsite http://www.tanzaniaparks.com/serengeti.html or return to Karatu (Kudu Camp) Facilities: Water not drinkable, shared ablutions, cold showers Route: Arusha to Serengeti ± 250 km Travel time: ± 3-4 hours What you should take along: • Daypack with one change of clothes • Binoculars, cameras & film • Some warm clothes, as it is always cold on the rim of the crater • Lots of insect repellent • A few dollars (small notes) for tips, curios etc • Snacks, cold drinks, cigarettes etc. for the excursion • Sleeping bag For those not going on the excursion: Optional Activities: Day walk inside Ngorongoro Forest, Mountain biking around the villages, various day safaris options (Kudu Lodge to Karatu) Meals: Breakfast, Lunch, Dinner Accommodation: Two per room: Kudu Camp: www.kuducamp.com Facilities: Bar, Swimming pool, hot showers, en-suite, gift shop & internet cafe
Day 28 Arusha Today the group meets up again and we have the chance to exchange stories of the various adventures that we participated in over the past few days. In the afternoon we visit the local Masai Mara Museum and Snake Park in Arusha Optional Activities: camel ride to local Masaai village Meals: Breakfast, Lunch, Dinner Accommodation: Two per room: Ndoro Lodge: www.ndorolodge.com Facilities: En-Suite, hot showers, bar, shop Route: Serengeti to Arusha ± 250 km Travel time: ± 3-4 hours Activity package: Visit to the local Masai Mara Museum
Day 29 Kenya – Nairobi After crossing the border into Kenya we continue to travel towards Nairobi and the end of our journey. Usually we end the tour with a group meal out at one of Nairobi’s excellent restaurants. Optional Activities: Dinner out. Meals: Breakfast, Lunch Accommodation: Own Arrangements / Post tour accommodation can be booked through Nomad Route: Arusha to Nairobi ±295km Travel time: ±6-7 hrs plus border crossing Border posts: Tanzania: Namanga, no telephone number, Open: 24hrs Kenya: Namanga, Tel: +254 455 32002, Open: 24 hrs
Inclusions & Exclusions
What’s included: Meals as indicated on the itinerary (unless otherwise specified, all meals are prepared and served at the Nomad truck), accommodation, registered guides and transport. We also include some of the highlights. These highlights are listed below in the day-by-day descriptions as “included highlights”. What’s excluded: All items of a personal nature, alcohol, snacks, souvenirs, tips and optional activities (see list for an indication of prices).
Activity Package This is an optional payment that covers what we consider to be ‘essential activities’ on our tours. Ideally we would include all of these, but not everyone can afford this. This payment is 100% transparent and is listed below. The Activity Package can be pre-purchased prior to your arrival or through your guide on day 1 of your tour. This dossier has been written with the inclusion of the Activity Package items. Activities: Khama Rhino Sanctuary game drive: R200 3 day Delta fly in: R5700 Chobe National Park boat cruise: R410 Vic Falls National Park entry: R320 South Luangwa NP sunset game drive: R650 Textile village visit South Luangwa: R300 Village tour Malawi: R60 Zanzibar excursion plus ferry: R2380 Masai Museum, Arusha: R60 TOTAL COST: R10080
Activity Package This is an optional payment that covers what we consider to be ‘essential activities’ on our tours. Ideally we would include all of these, but not everyone can afford this. This payment is 100% transparent and is listed below. The Activity Package can be pre-purchased prior to your arrival or through your guide on day 1 of your tour. This dossier has been written with the inclusion of the Activity Package items. Activity Price Khama Rhino Sanctuary game drive R200 3 day Delta fly in R5700 Chobe National Park boat cruise R410 Vic Falls National Park entry R320 South Luangwa NP sunset game drive R650 Textile village visit South Luangwa R300 Village tour Malawi R60 Zanzibar excursion plus ferry R2380 Masai Museum, Arusha R60 R10080
Malaria: Malaria prophylactics are required throughout this route.
Health Please inform us of any pre-existing conditions such as diabetes or asthma and any prescription medicine you may be taking. We also need to know about any food allergies or physical disability that you may have. Insurance All clients require adequate Travel Insurance. Medical Insurance is not sufficient. Activity providers can refuse participation of activities, if the correct valid Travel Insurance is not provided. Travel insurance can be purchased via the Nomad website http://www.nomadtours.co.za/travel_insurance.html (Nomad World travel insurance is in no way affiliated with Nomad Tours). Visas Please note that these are your responsibility. Some nationalities require visas for Botswana. Most nationalities will require visas for Zimbabwe and for East African countries. Although most nationalities can obtain their visa on the border we prefer that you obtain it before arrival to save time at immigration when crossing from one country to another. Visas for Malawi are not obtainable at the borders. See Pre Departure Booklet for more information. Climate The African sun is very strong. Please use a factor 30 sunscreen and wear a hat. You should drink at least 3 litres of water per day to avoid dehydration. It can also get very cold during winter months on this route. Please see Pre Departure Booklet for detailed information. Currency and Banking South African Rand and US Dollars are the most widely used currency on this route. USD (United States Dollars) is the best currency for East Africa. Credit Cards cannot always be processed – especially in remote areas. Travellers Cheques can take a long time to change into cash and often incur unreasonable charges. USD Notes printed before 2004 (i.e. the old style notes) will not be accepted and many places will not accept USD100 notes, so make sure to bring lots of $1, $5 and $10 notes for tips and craft markets. USD20 and USD50 notes are good to change in to local currency. Please see Pre Departure Booklet for detailed information on each country. Vaccinations A Yellow Fever Certificate is required for this tour. Please see the Pre Departure Information booklet for detailed information on vaccinations in Africa. Onward Travel This tour can be linked to the Masai Mara & Gorillas tour afterwards. Pre and Post Tour Accommodation If you require accommodation before or after your tour we can arrange this for you. We can also arrange airport transfers Arrival Please be sure to arrive 1 day before your tour is due to depart. This will avoid any unforeseen problems. Departure Please book your flight to depart the day after the tour officially ends. This is to account for any delays that we may experience due to unpredictable road conditions. *Note: All information is subject to change without prior notice. Travel times and campsites can change depending on road or weather conditions, etc. These are used as a guideline only. On our longer tours it is possible that your crew, truck and fellow travelers will change due to our unique tour linking system. On this tour, camping and accommodated clients will be travelling together with a maximum number of participants of 18. The group will be separated in the Delta and for this reason, if you have booked a German Translated departure, the translator will accompany the Accommodated clients into the Delta. Did you receive your Pre Departure Information Booklet? If not please contact us at firstname.lastname@example.org and we will e-mail you the document; alternatively visit us at 1st Floor, Leadership House, 40 Shortmarket St, Greenmarket Square, Cape Town to collect one. You can also download from our website at www.nomadtours.co.za. After hours contact number: +27 (0) 82 578 2199.
Tour Ends We will drop you off at The Meridian Court Hotel www.meridianhotelkenya.com. Should you wish to extend your tour for another night, kindly pre book this accommodation through your travel agent or Nomad.
TIPPING ON TOUR Southern / East Africa: In general tipping in restaurants is expected and is around 10% for good service, more if you have received exceptional service, and, feel free not to tip at all if you received poor service. Tipping taxi drivers etc is really at your own discretion and not always expected. If in doubt please ask your guides. It is expected to tip Porters and Car-guards etc. Ask your guides how much is appropriate in local currency.
Our guides do work hard, but they are also paid at (and often above) industry levels for this work. Our Crew can be tipped if you feel that they have done a good job and/or gone above and beyond the call of duty. The best way to arrange tips is to elect one person in the group to collect the money. We recommend USD1 (or about R5) per day per person, per guide as a fair tip. So if you have 3-crew on a tour, we would recommend that 3 envelopes are used and each crew member’s name written on one. Place what you feel is fair in to each envelope and the elected person can give these to the crew at the end of the tour. If you do not feel that the crew deserve a tip, please, do not tip them.
You must remember that tipping is only for exceptional service and is not at all compulsory or expected. THE NOMAD AFRICAN TRUST: www.nomadafricantrust.co.za At Nomad we are passionate about the people, places and wildlife of Africa that make our tours so special. In order to give back we have set up the Nomad African Trust. By the end of your tour you may have left-over local currency that you will not be able to change outside of its country of origin. Any assistance you could provide to the trust by donating this left over currency will be appreciated. Thank you for your help and please join our newsletter at the website above to receive regular updates on what we are doing to support our beneficiaries. GREEN SEATS - TRAVEL RESPONSIBLY IN AFRICA Nomad gives you the opportunity to offset your carbon foot print by purchasing a “Green Seat”. If you would like to help Nomad making Africa Greener, simply choose the tick box on your booking form and we will take care of the rest. The Nomad African Trust will plant trees that are ecologically viable and that have very high carbon absorption. Green Seats can be purchased at departure or on tour with your guide. For more information on our “Green Seats”, please visit www.nomadtours.co.za/nomad_greenseats.html THANK YOU FOR TRAVELLING WITH NOMAD: At the end of your tour you will be provided with feedback forms. These forms are confidential and should be given to your crew in a sealed envelope. If you are not sure of the confidentiality of the feedback form please feel free to email us as well on email@example.com. Please make sure to also complete the feedback form as we use the answers on these forms to improve and maintain our service levels. Accommodation providers are subject to change without notice, the accommodation listed in this dossier is our preferred supplier, but sometimes due to availability, we are unable to make use of the property listed in this dossier. If we cannot use the accommodation provider as listed we will substitute another property of similar standards, however, en-suite facilities are not always guaranteed.